FEATURES

INTERVIEWS

‘We like to think of our partnership as a superpower’

‘I understand what our customers experience because I've lived it’

‘Anything you’re saying internally has the potential to be external’

The utilities man who loves helping leaders and their teams to connect

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Why rebranding as Intact Insurance meant a radical new approach to comms

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‘Comms means being curious and having moral and cultural literacy’

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Shalini Gupta on how AI and commercial acumen are reshaping internal comms

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Meet the HR man who embraced a rising comms tide at Severn Trent Water

Nick Price-Thompson on improving comms in the wake of Grenfell

Shaping culture through communications at Haymarket

TfL’s Matt Brown tells us about ‘taming and curating a many-headed beast’

Fighting for common sense amid raging culture wars

Proud defender of progressive policy in financial services

A connectivity champion who's always pushing the boundaries

From tech disruptor to creative force in luxury lifestyle

The mastermind behind governmental comms services

The deep diver who says a good idea can come from anywhere

Bringing passion, purpose and brand leadership to sport

IoIC CEO on the evolving role of internal communications

Global comms, creative risk and why ‘perfect is the enemy of good‘ at Heineken

Shangri-La Group’s Laura Baker on ‘breaking the fourth wall’

Former agency boss Gemma Mc Aloon on the ‘shock’ of moving in-house

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The in-house comms chiefs rewriting the playbook

GENERAL FEATURES

Comms should come from the brain not the heart, argues ex-WHO comms chief

‘How can we prevent comms fatigue when senior leaders keep asking for more?’

Business rates, bourbon and brews: The comms behind a U-turn

Comms can bridge the gap between the C-suite and staff when trust is lost

Spin doctors and the splinternet: Entering a new comms era

‘Our CEO won’t communicate internally with employees. What now?’

What’s it like doing comms for one of the world’s biggest sporting events?

Picture of Luca Casassa, communications director of the 2026 Olympic and Paralympic Games Organising Committee

Internal comms rules your CEO really needs to know

Why do so many comms chiefs have sustainability in their portfolio?

Should you take a comms job at No. 10?

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‘I realised Harry Styles’ fans now are probably in the age bracket for screening’

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Should you turn your employees into influencers?

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How we do comms at… London Business School

11 things to do (plus one to avoid) to land your next in-house comms job

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BBC, M&S, Meta, Heathrow… the worst corporate disasters of 2025

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‘Employees seem genuinely excited that we’re now a B Corp’

Picture of Haymarket’s head of communications and impact Tara Geoghegan

What happens when your CEO loses the plot?

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Rumours, lies and mistakes: learning to live with mis- and disinformation

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Choosing your channels: what are the best ways to engage with employees?

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Are you being seen? AI is dramatically changing the way people search

Whose line is it anyway? The debate on where internal comms should sit rumbles on

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Our guide to the top 10 in-house professionals by sector

What great change leaders know about internal comms

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From apathy to empathy: revitalising DEI through authentic internal messaging

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Have a happy and lasting relationship with your agency

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‘During the Heathrow shutdown, the comms challenges were very complex’

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ADVICE & GUIDANCE

How to… get the most out of Reddit

How to… ensure clarity for employees amid AI-driven lay-offs

How to get managers to effectively support internal comms strategies

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How to create a newsletter that really engages employees

How to handle an Amazon-style internal crisis

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Protect your brand from the downsides of using AI in advertising

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How to get more out of LinkedIn

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Turn comms from order taker to strategic partner

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Use your senior leaders as strategic assets

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Build a neuroinclusive workplace using internal comms

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Protect yourself from AI brand drift

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Use behavioural science to help solve your problems

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