The views of thousands of UK workers have informed a major new report on internal communications.
INTERNAL COMMS > NEWS, RESEARCH & ANALYSIS
Over half of in-house pros looking to move job
The study found a number of divergences between in-house and agency comms professionals.
Almost one fifth of employees skip internal comms due to ‘volume fatigue’
A new report has highlighted a number of issues for internal comms, including around measurement and AI .
Credibility gap in internal comms despite high professional esteem
New research highlights a mismatch between positive perceptions of internal comms as a function and its relative inability to prove its impact.
Comms professionals urged to support Jewish colleagues
In-house PR practitioners have spoken out in the aftermath of Wednesday’s attack in London.
Poor redundancy comms increase the flight risk of remaining staff
Unclear and inconsistent messaging fuels mistrust and prompts remaining employees to consider their own roles, research finds.
Will Zuckerberg's AI clone shake up internal comms?
Following reports of a potential ‘substitute’ leader at Meta, In.Comms assesses the efficacy of communicating with staff this way.
Should you ever disagree with your CEO?
A panel of internal comms experts recently discussed how the function can demonstrate its value by becoming a truly strategic advisor to the C-suite.
Well over half of companies have no change comms strategy
A new report saw comms pros from around the world give their thoughts on a range of issues from internal comms to AI.
How comms professionals are navigating the crisis in the Middle East
With the situation in the Middle East still unfolding, those in comms have an important role to play.
Over 70 per cent of in-house pros see their remit growing in 2026
The latest instalment of the annual Power Book survey has revealed what in-house professionals think will happen to the number of areas under their responsibility in 2026.
Should businesses take a stance on societal issues?
Companies seem less willing to speak out on the issues of the day than they once were but, as a panel of experts discussed, sometimes it is in the better interests of employees to do so.
Corporate Affairs Awards 2026 shortlist revealed
Who’s in with a chance of winning big at this year’s awards?
Co-op fights back against allegations of a toxic culture and comms failings
A letter, reported the BBC, was sent to Co-op chair Debbie White claiming that various decisions by the company have been “poor, against advice, and carelessly communicated”.
AI adoption in comms still in development stage, report finds
New research has called into question how much teams are actually using AI in their day-to-day work.
The internal comms phrases you should consider retiring in 2026
Why standard corporate jargon is losing its lustre… and what internal comms experts are trying to banish from their vocabulary.
How AI has enhanced the importance of traditional media
In-house comms chiefs came together at the PRWeek Year Ahead event to discuss how AI is changing the way we should view legacy media.
Which department should internal comms teams report to?
An online discussion has reignited the debate around where the internal communications function should strategically sit within an organisation.
Internal comms uniquely positioned to be ‘core organisational capability’
With the business world in a state of constant disruption, organisations must ‘rethink how they align people, strategy and action’, says new report.
Corporate Affairs Awards final deadline approaching
Time is running out to enter this year’s In.Comms Corporate Affairs Awards, in partnership with PRWeek UK.
‘A trailblazer’ – GSK comms pro Bieneosa Ebite passes away
Tributes have been paid to Bieneosa Ebite, head of communications and government affairs, inclusion and diversity at GSK, who has died.
CIPR launches internal crisis comms guide
New guidance seeks to fill the gap left by traditional approaches to crisis communications.
Intranet will be ‘top priority channel’ for internal comms in 2026
Email is seen as the most effective tool but research finds communicators want to invest more time or resources in intranets next year.
‘Getting content from other departments’ proves tricky for internal comms
A new report has revealed some of the biggest challenges facing internal comms teams, including inter-departmental collaboration.
ICO comms chief calls for empathy around data breaches
Data protection is about people and should not be treated as a tick-box exercise, according to the top comms person at the Information Commissioner’s Office.
Cricket board hires former government comms director
The ECB has taken on a new comms director to help grow cricket’s reach and relevance.
Legal & General hires internal comms specialist
The financial services giant is boosting internal communications at its asset management arm.
AI creates ‘significant divide’ in internal comms, study reveals
The rapid adoption of AI is creating an ‘expectation gap’ between internal comms teams, but leading adopters view this as a catalyst for stronger cross-department collaboration.
Exclusive: Future comms trends revealed
Chatbots will dominate internal comms, according to a new report shared with In.Comms.
IoIC announces four new ’exemplary’ fellows
Senior internal communications professionals in banking and insurance are among those to have been awarded fellowships.
Comms job descriptions ‘getting wildly out of hand’
An industry insider’s social media post about comms job descriptions has prompted a lively debate about the state of recruitment in the sector.
Internal comms is ‘a strategic asset’, not just an information delivery tool
Going beyond just information dissemination, internal communications is a vital, two-way process that builds trust, shapes culture and drives organisational success, says a new report
Smaller firms failing to realise internal comms potential, CIPR warns
Professionals are not being given the resources they need to deliver effectively, suggests new research.
CIPR awards internal comms expert an honorary fellowship
The ‘immense contribution’ of one of the UK’s leading internal comms specialists has been recognised by the CIPR.
Bank of Ireland’s comms chief on why you need the ear of the CEO
Oliver Wall shares insights with In.Comms editor Claire Warren, including how to elevate the comms function to a truly strategic role.
PRWeek UK Awards 2025: Who scooped the coveted in-house trophies?
The annual awards celebrate outstanding achievements across the industry.
When employee surveys do more harm than good
Listening to staff and not acting on the feedback is more damaging than not listening at all.
CIPR urges PRs to call out prejudice and prevent hate taking root
Advita Patel, CIPR president, has issued a call to action in the wake of attacks on both a Manchester synagogue and an East Sussex mosque.
Industry leaders attend the In.Comms launch party
Check out the pictures from our first ever networking event.
Parliament comms leader to join London NHS Trust
The East London NHS Foundation Trust has appointed a director of communications and engagement who previously worked as a deputy comms director in Parliament.
Comms ‘one of the most AI-ready’ professions, says report
Augmentation and automation could affect more than 80 per cent of profession’s typical tasks, leading to significant cost and time savings.
Cricket comms chief moves to Premiership club role
ECB chief comms officer Kate Miller will handle supporter engagement and reputation management, plus engagement with key stakeholders, at Tottenham Hotspur FC.
HSBC hires Amazon comms director for new senior role
Amanda Andrews, international comms director at AWS, will lead a team of both external and internal comms professionals at the banking group.
In-house PRs happiest with their pay
Pay and bonuses have improved more for in-house PRs in recent years than for their agency counterparts, says new survey.
Pay and benefits tops workplace communications gap
The IoIC’s IC 2025 Index supplement reveals pay and benefits is still the biggest area where workers feel they are not well enough informed.
Boring bosses and job losses driving out in-house pros
Being made redundant and ‘uninspiring bosses’ are the top two reasons for in-house comms professionals to move jobs, according to new research.
Most in-house PRs spend two days a week or fewer in office
In-house comms professionals enjoy far greater flexibility than their agency counterparts when it comes to where they choose to work, new research indicates.
Private healthcare the top-rated perk by in-house and agency PRs alike
But a survey of corporate comms professionals has also revealed some differences in preferred benefits between in-house and agency workers.
Humanity must remain at the heart of communication, says IoIC survey
The latest research from the Institute of Internal Communication (IoIC) reveals a significant disconnect between leaders’ communication styles and employees’ desire for genuine connection and understanding.
Welcome message from the editor
A message from In.Comms editor Claire Warren.